Waitlist management software for appointments, walk-ins & more
Cut wait times by up to 35% and scale with ease. Queue Join brings waitlist management, appointment scheduling and in-depth analytics together in one platform — built to maximise your return on investment.
Built for shops, chains, and service businesses like
Everything your waitlist needs, in one platform
Live waitlist management
Add walk-ins, call the next customer, and mark served or no-show in real time from any device.
Instant WhatsApp alerts
WhatsApp first, SMS fallback, so customers always know the moment it's their turn.
Appointment scheduling
Let customers book a slot instead of walking in, with timezone-aware availability per location.
Multi-location support
Run every branch of a chain from one account, with per-location hours, staff, and waitlists.
Real-time analytics
Track wait times, no-shows, and throughput live, then drill into historical trends.
Branded QR codes
Generate print-ready QR codes linked to a specific location or waitlist, styled with your branding.
Built for every walk-in and appointment-based business
Retail
Turn a checkout line into a managed waitlist
Busy fitting rooms, returns desks, and till lines all create the same problem: customers standing around with no idea how long they'll wait. A QR code at the door turns that line into a managed waitlist your staff can see and control.
- Separate waitlists per desk
- Free customers to browse
- Peak-hour visibility
