Features
Everything a walk-in or booked visit needs, in one platform
Queue Join replaces the paper list, the ticket machine, and the phone that never stops ringing with one connected system: customers join a live waitlist or book a slot from their phone, your team runs the shop from a real-time dashboard, and every notification, QR code, and report is built in from day one.
35%
average reduction in perceived wait time
Across every feature that touches the customer's wait.
3
notification channels tried before an alert ever fails silently
WhatsApp, then SMS, then push — with an optional voice call.
10+
locations supported on our Business plan, from one account
Every feature works the same whether you run one shop or a chain.
Six features, one connected system
Each one works on its own, but they're built to work together: a customer who joins from a branded QR code lands on the same live waitlist your staff manage in real time, gets notified over WhatsApp with SMS fallback, and shows up in the same analytics dashboard whether they visited one branch or one of twenty.
Live waitlist management
Add walk-ins, call the next customer, and mark served or no-show in real time from any device.
Instant WhatsApp alerts
WhatsApp first, SMS fallback, so customers always know the moment it's their turn.
Appointment scheduling
Let customers book a slot instead of walking in, with timezone-aware availability per location.
Multi-location support
Run every branch of a chain from one account, with per-location hours, staff, and waitlists.
Real-time analytics
Track wait times, no-shows, and throughput live, then drill into historical trends.
Branded QR codes
Generate print-ready QR codes linked to a specific location or waitlist, styled with your branding.