What your customers see
Public displays
A full-screen board for a monitor in your waiting area, showing who is waiting and who is being served. It is the one public page nobody visits on a phone — it lives on a screen on your wall.
What it shows
Two columns, like the board in a waiting room: everybody waiting, in order, and everybody currently being served. Both update live, so calling somebody from the counter moves them across the board in front of the room.
Names are shortened on purpose
The board shows a first name and a last initial — “Sam O.” — and never a full name. It never shows a phone number or an email address at all, and the information behind it is not even loaded, rather than loaded and hidden.
It is still a public page
Anybody with the address can open it, and it is not signed in. What it displays is what your waiting room can already see, which is why it is safe — but do not treat it as private, and think about where the screen points before you mount it in a room where people would rather not be seen waiting.
Putting it on a screen
Get the address
/display/your-branch, or copy it from the Public links panel while that branch is selected.Open it on whatever drives the screen
Any device with a browser — a spare tablet, a small media stick, an old laptop. Nothing needs installing and nothing needs signing in.
Put the browser in full screen and stop the display sleeping
This is usually the fiddly part, and it is a setting on the device rather than anything here. A board that has gone to sleep is worse than no board.
Branding and wording
The board uses the same branding as your other public pages, and the same terminology — so if you have renamed a visit or a queue to suit your industry, the board says that too. See localization and design.
There is no settings page for the board yet
Public displays appears under location settings but does not configure anything yet. The board runs on sensible defaults, takes its look from your account branding, and needs no setup to work.
Is it worth having?
It earns its place where people wait on the premises — clinics, garages, pharmacies, anywhere with chairs. It matters less where the whole point is that customers leave and come back, since they are watching their own phone instead.
One thing it does well everywhere: it makes the queue visible to people who have not joined it yet, which is often what prompts them to scan the code.